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Return & Refund Policy

A legal disclaimer

Last Updated: June 1, 2026

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Thank you for supporting Empower You, Period. We want you, your daughter, and your community to feel completely confident and empowered by our products and events. Please review our policy regarding returns, refunds, and cancellations below.

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1. Menstrual Hygiene Products & "Stay Ready" Cases

Due to strict health, safety, and sanitary regulations surrounding personal care and menstrual hygiene products, all sales of physical hygiene items—including individual product purchases, "Stay Ready" carry cases, and subscription boxes—are final.

  • No Returns or Exchanges: We cannot accept returns or process exchanges for hygiene products once they have left our fulfillment center, even if the packaging appears unopened.

  • Damaged or Defective Items: Your satisfaction is our priority. If your product arrives damaged, defective, or missing items due to a shipping error, please contact us at [Insert Email] within seven (7) days of delivery. Please include your order number and a photo of the damaged item so we can promptly send a replacement.

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2. Subscription Box Cancellations

For our monthly or quarterly subscription models (launched to ensure young women "stay ready"), we do not offer partial refunds for boxes that have already been billed or shipped.

  • To Avoid Being Charged: You can cancel your subscription at any time through your online account portal. To prevent your payment method from being charged for the next cycle, you must cancel your subscription at least five (5) business days prior to your scheduled renewal date.

  • Post-Billing Cancellations: If you cancel after a billing cycle has processed, you will receive the final box that you were billed for, and your subscription will not renew thereafter.

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3. Event Ticket Sales (Third Party Ticket Sales & Live Workshops)

For our community events, "MoonSHINE Parties," and seasonal rights-of-passage conferences, ticket refund terms are as follows:

  • General Policy: All ticket sales for Empower You, Period live events, workshops, and conferences are non-refundable.

  • Ticket Transfers: If you or your daughter are unable to attend an event you registered for, you may transfer your ticket to another participant at no additional charge. Please update your registration details via Eventbrite or contact our event team at [Insert Email] at least forty-eight (48) hours before the event start time to complete the transfer.

  • Event Cancellation or Postponement: In the rare event that Empower You, Period must cancel or reschedule a workshop due to severe weather, venue issues, or unforeseen emergencies, all registrants will be notified immediately and offered the choice of a full refund or a ticket credit toward a future event.

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4. B2B & Institutional Services

For our private schools, Montessori networks, hospitals, and corporate sponsors operating under a signed Memorandum of Understanding (MOU) or dedicated B2B service agreement:

  • Financial terms, deposit refunds, and institutional service cancellations are governed strictly by the specific terms outlined in your organization's signed contract or MOU and are not subject to standard website retail policies.

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5. Contact Our Support Team

If you have any questions about an order, need assistance with a subscription cancellation, or have a unique circumstance you would like to discuss, please reach out to our supportive team:

Empower You, Period Email: info@empoweryouperiod.com

Response Time: We strive to respond to all inquiries within 3 business days.

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